Student support in Zoom
Currently, we are not accepting student enquiries over the phone. Instead, we offer direct support in an open Zoom room. As usual, you can email servicedesk@lu.se, and you can now also book a meeting in Teams.
The Zoom room is open from 10:00 to 12:00 on Mondays, Wednesdays, and Fridays, and from 13:00 to 15:00 on Tuesdays and Thursdays.
Support Zoom Room – lu-se.zoom.us
You are welcome to the Zoom room even if you have not yet started your studies at Lund University.
If you are already a student at Lund University, you can also book a personal meeting with the support team in Teams. Email servicedesk [at] lu [dot] se – describe your issue and state that you would like to book a meeting. The support team will call you in Teams, so make sure you are logged in via your LU account.
The Teams guide – canvas.education.lu.se
Frequently asked questions and answers
Answers to common questions can be found at lu.se. Here are some examples:
How do I activate my LU account? – lunduniversity.lu.se
How do I log in to Eduroam or VPN? – lunduniversity.lu.se
Where can I download software? – lunduniversity.lu.se
Leave a comment!
Do you have ideas on how the student support can be improved? Email to digital [at] education [dot] lu [dot] se (digital[at]education[dot]lu[dot]se).